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My IBM Registration

FAQ
What is IBM Registration?
What are the benefits of having an IBM Registration ID?
Will my IBM ID provide me access to both the IBM and Lenovo web sites?
What are the rules for specifying an IBM ID?
Why do I have to provide an email address as my IBM ID?
Why can't I edit my IBM ID?
What if I can't sign in with my current IBM ID?
What are the rules for specifying an IBM ID for those prompted to register again?
What are the rules for specifying a password?
What are the password rules for Fluor users?
What are the rules for specifying a phone number?
What are the rules for specifying a postal code?
What are the rules for specifying a state/province code?
Can I use my new IBM ID immediately after I register?
What is the language preference option used for?
How can I report a problem encountered while using the IBM Registration functions?
What should I do if I forget my IBM ID/Security Question or password?
How will IBM use my personal information?
How will IBM assure privacy and security of my information?
Why register?
Why profile without registering?
How do I submit, view and manage profile information about myself? Using the profile summary?
Edit my shopping address.
Update my personal info.
When and where can I update my preferred language for profiling?
What is the difference between my Country of residence and the Country fields in the company and personal address sections?
What is IBM Registration?
A central location for user information used throughout IBM web sites.
What are the benefits of having an IBM Registration ID?
Your IBM Registration ID is your single point of access to IBM web applications that use IBM Registration. You need just one IBM ID and one password to access any IBM Registration based application. Furthermore, your information is centralized so you can update it in a convenient and secure location. The benefits of having an IBM Registration ID will increase over time as more and more IBM applications migrate to IBM Registration.
Will my IBM ID provide me access to both the IBM and Lenovo web sites?
IBM has sold its PC business to Lenovo Group Ltd. To facilitate your ability to browse for information on PC products and services, your ID and password will provide you access to both the IBM and Lenovo web sites. IBM is not responsible for the privacy practices or the content of the Lenovo web site. Learn more about IBM & Lenovo.
What are the rules for specifying an IBM ID?
Your IBM ID must have the format of a valid email address. It is uneditable and
  • must be no longer than 80 characters
  • must contain an '@' character that separates the user and domain values (example: lorem@ipsum.com)
  • must be composed of at least two sub-domains separated by a '.' (example: ibm.com)
  • may contain numbers (0-9), upper and lower case letters (A-Z, a-z), hyphens (-), underscore (_) and periods (.), !, #, $, %, &, ', +, /, =, ?, [, ], ^, `, {, |, }, ~
  • cannot contain any spaces, backslash (\), colon (:), double-quote ("), semicolon (;), comma (,), less than (<) and the greater than (>) characters, parentheses("(", ")"), asterisks("*")
Why do I have to provide an email address as my IBM ID?
Soon all registered users will have to have an email address as an IBM ID so eventually the separate email address field will become obsolete. From now on, newly registering users must choose an email address as their IBM ID. For now, they must still submit their email address contact information separately. Registered users can continue to edit this email contact information, while the original email assigned as their IBM ID remains uneditable. It does not matter if the email in your IBM ID and your email address fields do not match.
Why can't I edit my IBM ID?
Your IBM ID is the unique identifier for your IBM profile, so as you update your password-protected information, it always remains constant. Even if you edit your email address, it won't affect the IBM ID you assigned to your profile.
What if I can't sign in with my current IBM ID?
If your IBM ID is over 32 characters or contains an "@" symbol, it may not give you access to certain password-protected parts of ibm.com. This is a known, temporary condition, where a shorter, simpler IBM ID is required to access those areas properly. If you haven't already created a secondary IBM ID, return to the area where you had trouble signing in, and follow the 'Register' link from there to create one. Your subsequent attempts to sign in with this new IBM ID should succeed. Your original IBM ID and associated profile will be persist and will remain valid elsewhere around ibm.com. What are the rules for specifying an IBM ID for those who are prompted to register again?
What are the rules for specifying an IBM ID for those who are prompted to register again?
  • must be only single-byte characters
  • must be at least 3 characters long
  • must not be longer than 31 characters
  • cannot contain any spaces
  • can contain only numbers (0-9), upper and lower case letters (A-Z, a-z), hyphens (-), underscore (_), and periods (.)
What are the rules for specifying a password?
  • must be only single-byte characters
  • are case sensitive. When you log on you will have to enter your password exactly as you enter it here
  • must be at least 8 characters long
  • must not be longer than 31 characters
  • cannot contain any spaces, and can contain only numbers (0-9), upper and lower case letters (A-Z, a-z), hyphens (-), underscore (_), periods (.), and the @ character
  • cannot contain the IBM ID
  • cannot contain the existing password, when changing password
  • In accordance with the Italian Privacy Act that went into effect January 1, 2004, ibm.com will be expiring passwords for all Italian users every 90 days beginning on June 30, 2004. To avoid interruption of your ibm.com personalized experience, please change your password before the expiration dates. An email outlining detailed rules and instructions for password expiration will be sent to you seven days before your password is scheduled to expire.
What are the password rules for Fluor users?
  • must be only single-byte characters
  • are case sensitive
  • must be at least 8 characters long
  • must not be longer than 31 characters
  • cannot contain any spaces
  • can contain numbers (0-9), upper and lower case letters (A-Z, a-z), hyphens (-), underscores (_), periods (.), and the @ character
  • must contain at least one uppercase and one lower case alphabet
  • must contain at least two numeric or special characters (hyphens (-), underscores (_), periods (.), and the @ character)
  • cannot contain the UserID
  • cannot contain 4 character sequence that are of the same character (eg. aaaa12XY is invalid)
  • cannot contain any of the last 10 passwords
  • cannot contain the word "password"
  • ibm.com will be expiring passwords for all Fluor users every 90 days. To avoid interruption of your ibm.com personalized experience, please change your password before the expiration dates.
What are the rules for specifying a phone number?
  • acceptable characters: space (' '), round brackets ( '(' and ')' ), plus (+), hypen (-), period (.), and digits 0 to 9
  • there must be at least 1 digit
  • maximum of 22 characters
What are the rules for specifying a postal code?
  • must be only single-byte characters
  • can include letters, numbers and basic punctuation
What are the rules for specifying a state/province code?
  • must be only single-byte characters
  • can include letters and numbers
Can I use my new IBM ID immediately after I register?
There may be a delay of up to fifteen minutes before you will be able to use your new IBM ID.
What is the language preference option used for?
Certain IBM applications will ask for a language preference. If an application requests a language preference during registration, the application will attempt to use the language you specify in future communications (mailings, e-mail, telephone calls, etc.).
How can I report a problem encountered while using the IBM Registration functions?
You can report a problem by calling the help desk.
What should I do if I forget my IBM ID/Security Question or password?
You may reset your password by using the "Forgot Password" option on the IBM Registration web site. If you need assistance regarding a forgotten IBM ID and/or Forgotten security question, please contact the Worldwide IBM Registration Helpdesk.
How will IBM use my personal information? How will IBM assure privacy and security of my information?
We know that you are concerned about your privacy; so is IBM. If you provide IBM with information about yourself, such as name, postal address, e-mail address, or other personal data, we may add it to our records. From time to time you may receive information about our products, services, activities, or contacts for other business purposes, unless you specify that you do not wish to be contacted by selecting that option on the registration form. To learn more, you can read about IBM's general Internet privacy practices. Our privacy practices are designed to provide a high level of protection for your personal data, all over the world.
Why register?
Secure your profile of preferences, interests, personal information, make these settings available from any workstation with your own unique ibm.com user id and password. Once you've registered, any preferences and interests you submit are automatically added to your registered profile
Why profile without registering?
Set up and manage preferences and interests to tailor ibm.com content to suit your specific business needs without registering. If you choose to register later, the preferences and interests that you've already set will be automatically associated with your new registration settings and saved behind this user id and password. When you register, you can also choose not to associate your preferences and interests with your id and password.
How do I submit, view and manage profile information about myself? Using the profile summary
When you answer questions about yourself, your preferences and interests around ibm.com, we'll collect this information implicitly and store it in a profile if cookies are enabled on your browser. Alternatively, you can submit information directly to the profile through the profile summary. In either case, you can return to your profile to view, manage and add to your stored profile information.
Edit my shopping address
Currently, any personal information submitted to this IBM profile is stored separately from any details you may have previously submitted to complete a financial transaction on the web site. To ensure they correspond, or to view your commerce profile, edit your IBM shopping address.
Update my personal info
View, update or add to any personal contact details, job title or registration settings information, once you've registered and signed in.
When and where can I update my preferred language for profiling?
The 'Preferred language for profiling' field on the Profile Summary allows you to choose the language in which you would prefer to perform your registration and profiling tasks.

Before you register, you can change this selection as many times as you like. The profile will appear in your preferred language if you reach it from a part of ibm.com that's in the same language as the one you selected for your profile. The profile will also appear in your preferred language if you reach it from a part of ibm.com that's in a language not offered as a preferred language for profiling. However, if you reach your profile pages from a part of ibm.com that's in a language different from your preferred language for profiling, and the profile is also available in that language, then your profile will default to this other language, effectively overriding your preferred language for profiling.

As soon as you register though, your language preference will be saved as part of your unique profile. The Registration page and Profile summary will both reflect this and the preferred language for profiling will no longer be editable. As a registered user, your profile information will always appear in the language in which you submitted it. Your preference will be the same every time you sign in, no matter where you came from within ibm.com.
What is the difference between my Country of residence and the Country fields in the company and personal address sections?
The Country of residence field is a mandatory field. It appears on the first registration page. The country selected during registration is reflected on the screen for updating your user information but is no longer editable, once chosen. This field governs which country's legal and warranty agreements cover your transactions with IBM. It also represents which country you reside in,regardless of your citizenship status.

The country fields in the company and personal sections both appear on the second page of the registration form. These fields also appear on the page that allows you to update your company and personal information, as a signed in, registered user. You may choose whether to provide this information and edit this as often as applicable. These addresses respectively reflect where you are currently working and where your mailing address is, regardless of your nationality.
 
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