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Registration


Register to access entitled IBM System i support applications

Registration services for System i has been merged with IBM Service Request which provides IBM clients with a single location to register and manage their access to entitled IBM Systems and support applications.

Several applications and services are available to registered users with valid entitlement. Entitlement to specific applications is dependent on the user's contractual agreements with IBM.

What information do I need to register?

Registering for System i requires you to provide the following information:

Several applications and services are available to registered users with valid entitlement. Entitlement to specific applications is dependent on the user's contractual agreements with IBM.

  1. IBM ID - You may use an existing IBM ID or create a new one. After gaining access through System i registration, this will be the IBM ID you use to access the entitled applications.

  2. IBM System i or support information - You will be required to enter either a Machine type and Serial number or a Customer number. This information may be shared with the appropriate IBM Systems and support sites.

What happens after I register for System i?

Once you have completed the registration process, the System i Support Center will verify your entitlement.

Note: This verification process may take 2 to 5 business days to complete.

An email is sent to you with a list of applications to which you are entitled. This email may also contain information on any problems encountered with the verification process, such as if incorrect IBM System i or support information was entered.

How do I register?

Go to IBM Service Request for more details.

You will be presented with different options for requesting access. Additional help is provided in the left navigation menu in the IBM Service Request application.

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