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On/Off Capacity on Demand

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You may view this page in a separate window while performing steps for these activities.
Registering and working with your profile:
How do I register?
How do I reset my password?
How do I update my profile?
Recording and working with machines:
How do I record a machine?
How do I view and work with my machine records?
Methods of reporting:
How do my customers report using Electronic Service Agent (ESA)?
How do my customers report using e-mail?
How do my customers report using fax?
What do 'Status' and 'Customer contract received' indicate?
I need more help
Still can't find the help that you need?
How do I register?
To register as a Sales Channel in enablement or billing for temporary capacity, visit the Sales Channel contracts and registration page and perform the following steps.
  1. Click the Channel Registration link.
  2. Complete the Registration form and click the Submit button.
  3. Verify that the information is correct and click the Continue button.
  4. Complete the Sales Channel Registration Form and click the Submit button.
  5. The Thank you for registering screen appears, confirming your registration with On/Off Capacity on Demand.
What's Next?
Once you have completed the steps listed above, you can use your User ID to record a customer's machine information for which an Enablement Feature has been ordered or you may return to the Sales Channel contracts and registration main page.
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How do I reset my password?
You can reset your IBM Registration password if you have forgotten it or need to change it for security purposes.

Visit the page and perform the following steps.

  1. Enter your IBM Registration user ID and click the Continue button.
  2. Enter your answer for Answer to challenge question.
  3. Enter your new password.
  4. Enter your password again for confirmation and click the Continue button.
  5. Click the Continue button on the Thank you page and then return to the Sales Channel contracts and registration main page.
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How do I update my profile?
Personal Information such as your e-mail address, mailing address, or phone numbers can be updated by updating your IBM Registration profile.

Visit the page and perform the following steps.

  1. Enter your IBM Registration user ID and password and click the Continue button.
  2. Modify the appropriate fields in the Change Profile form with any new information and click the Continue button.
  3. Verify the information you entered is accurate.
  4. Click the Continue button to return to the Sales Channel contracts and registration main page. If you need to make additional changes, click the Reset button.
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How do I record a machine?
To record the machine information for which an Enablement Feature has been ordered, visit the Sales Channel contracts and registration page and perform the following steps.
  1. Click the View and work with machine records link.
  2. Click the Add new machine link.
  3. Complete the Machine Registration Form form and click the Submit button.
  4. The machine is now registered under your profile.
Note: Other Sales Channels cannot view your machine information. Each registration is secured to your profile. Once you have completed the steps listed above, you can work with machines under your profile.
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How do I view and work with my machine records?
To view and update machine records, visit the Sales Channel Contracts/Registration page and perform the following steps.
  1. Click the View and work with machine records link.
  2. Sign in using your IBM Registration User ID.
  3. Select the machine record to work with from the list shown.
  4. Adjust the machine record information as needed and click the Submit button to save the changes.
You may select another machine to work with or add another machine by using the Add new machine link.
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How do my customers report using Electronic Service Agent (ESA)?
Information about your requests for temporary capacity must be reported a minimum of once per month, per customer-signed contract.
ESA can be used to electronically transfer information to IBM on a regularly scheduled basis.
The steps found in Chapter 2 of the IBM Electronic Service Agent for iSeries Simplified Activation Users Guide -- Release V5R2 will provide direction on setting up and using ESA.
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How do my customers report using e-mail?
You can use e-mail to report data to IBM using the following steps.
  1. Start System Service Tools (SST) with the STRSST command (or start Dedicated Service Tools (DST) with F21 on the control panel).
  2. Sign on to the system using a service tools user profile of System capacity - administration or System capacity - operator.
  3. Select the Work with system capacity option.
  4. Select the Display system capacity information option.
  5. Select the Display temporary system capacity option.
  6. Use ALT + Print screen to make an electronic image of the screen display, and e-mail the image to the TCOD Administrator at  tcod@us.ibm.com.
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How do my customers report using fax?
Information about your customer's requests for temporary capacity must be reported a minimum of once per month, per customer-signed contract.

You can fax the report data to IBM by using the following steps.
  1. Start System Service Tools (SST) with the STRSST command or start Dedicated Service Tools (DST) with F21 on the control panel.
  2. Sign on to the system using a service tools user profile of System capacity - administration or System capacity - operator.
  3. Select the Work with system capacity option.
  4. Select the Display system capacity information option.
  5. Select the Display temporary system capacity option.
  6. Print the screen and fax a copy of the printed screen to the TCOD Administrator at 1-507-253-4553.
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What do 'Status' and 'Customer contract received' indicate?
Status can be either Active or Inactive.  A status of Inactive indicates that the On/Off CoD capability has either been terminated or the machine serial number is no longer registered under the requested partner.
Customer contract received can be either Yes or No.  A value of Yes indicates that the customer contract has been received. A value of No indicates the the customer contract has not been received.
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Still can't find the help you need?
If you require additional assistance, contact the CoD administrator for temporary capacity using one of the following e-mail addresses.

System i: icod@us.ibm.com
System p: pcod@us.ibm.com
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