Registration

Available registered functions

Several technical support pages and functions are accessible to registered users with valid entitlement. Entitlement to specific functions on the System i Support web site is dependent on your contractual agreement with IBM.

Refer to the tables below for the functions you may be entitled to access when registered.

Software Maintenance for System i and monthly Support Line:
On-line function


	Registered Software Knowledge Base
	Access the latest system service information grouped by major System i and i5/OS topics as well as Incident Summaries; useful summaries of actual problems reported by clients along with brief descriptions of the problem resolution.



	Order fixes on media (CD-ROM) using the Internet (currently available for US only)



	View additional entitled information at Support & downloads

	Reference information

Support Line and additional function for Software Maintenance for System i: On-line function


	Software Service Request	Supported countries
Submit software problems Submit technical questions 2 hour response time

Block Of Incidents: On-line function

Support Center assistance for individual problems purchased in blocks of
1, 5, 10 or 20 incidents.

View additional entitled information at Support & downloads

Reference information

No contract required: On-line function


	Software Defect Problem Reporting Submit software problems (defect only) 7 day response time		Supported countries

No registration or contract required

Access a variety of information and tools on System i support:

IBM System Planning Tool
Find and Compare Tool
Internet Software Keys
Fix Maintenance Advisor
...and more

For a complete list of tools, visit Tools
For technical publications and information, visit Technical library
For System i technical support information, visit System i support search
For additional technical support information, visit Support & downloads

Reference information

A Software Maintenance for System i, monthly Support Line, or Block of Incidents support contract entitles you to access additional technical information at Support & downloads.

Supported countries

United States	Australia	Austria

Belgium	Bulgaria	Canada

Croatia	Czech Republic	Denmark

Finland	France	Germany

Hungary	Ireland	Italy

Luxembourg	Netherlands	New Zealand

Norway	Poland	Romania

Russia	Slovakia	Slovenia

Spain	Sweden	Switzerland

Turkey	United Kingdom

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Registration help

Need more information about contracts in your country?

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